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About PTF

As one of the leading financial groups in Vietnam, we are proud to create more financial opportunities for our Clients, aiming at a better life and future for all customers. Throughout our activities implemented both internally and externally, we specialize in finding Customer-centric solutions and strategies to help maximize Customer satisfaction in the financial solutions industry in Viet Nam.

Our office is strategically located in Hanoi (headquarters), Ho Chi Minh City and other provinces to help Customers access financial opportunities immediately, reducing loan pressure significantly while maintaining happiness and balance in life.

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Development Process

In 1998

PTF was born, under the management of Vietnam Posts and Telecommunications Group VNPT.  PTF is one of the first Finance Companies in Vietnam.

In 2011

PTF received the Title of Excellent Labour Collective for successfully tasks accomplishment.

In 2016

PTF Received the Emulation Flag for Excellent Task Performance.

In 2018

Restructured the business with 100% charter capital belonging to SeABank

In 2021

Implemented cash loan products. By November 2021, PTF was present in 17 provinces and cities with 18 branches across the country.

In 2022

Expand sales channels, payment points, and accelerate digitalization projects.

In 2023

Implement limit-based lending methods, SeABank and AEON Financial Service sign a contract for PTF transfer.

In 2024

SeABank completes the transfer of PTF to AEON Financial Service.

About Us

As one of the leading financial groups in Vietnam, we take pride in creating numerous financial opportunities for our customers, aiming for a better life and future for them. Throughout our external and internal operations, we are dedicated to seeking customer-centric solutions and strategies to maximize customer satisfaction in providing financial solutions in Vietnam.

Our offices are strategically located in Hanoi (headquarters), Ho Chi Minh City, and other provinces, enabling customers to access financial opportunities instantly, significantly easing borrowing pressure while maintaining happiness and balance in life.

Thông tin chung

Post and Telecommunication Finance Company Limited (PTF) is a non-bank credit institution, established and organized as a Single-member limited liability Company with 100% capital from AEON Financial Service Co., Ltd. (AEON Financial)—a financial subsidiary of AEON Group.

PTF operates under the laws governing credit institutions, enterprise laws, and other relevant regulations.

  • Full name in Vietnamese: Công ty Tài chính TNHH Một Thành Viên Bưu Điện
  • Abbreviated name in Vietnamese: Công Ty Tài Chính Bưu Điện
  • Full name in English: Post And Telecommunication Finance Company Limited
  • Abbreviated name in English: PTF
  • Charter capital: VND 1,050,000,000,000 (One thousand fifty billion VND)
  • Headquarters address: No. 3, Đặng Thái Thân, Hoàn Kiếm, Hanoi
  • Phone: 024 7101 2222
  • Fax: 024 3944 9678
  • Email: ptfchannel@ptf.com.vn
  • Website: www.ptf.com.vn

Core Values

We are continuously seeking for customer-centric strategies and solutions to maximize satisfaction

Sustainable Development

Aiming at safe, efficient and sustainable development, while making positive contributions to the community and the country.

Customer is our main focus 

Aiming at safe, efficient and sustainable development, while making positive contributions to the community and the country..

Transparency 

Always act with integrity, transparency and humanity towards customers, employees, shareholders and the community.

Quality Commitment

Always act with integrity, transparency and humanity towards customers, employees, shareholders and the community.

Passion and enthusiasm

Always bring with you passion, enthusiasm and the highest determination to bring prosperity to customers and success for PTF.

Vision

To become a leading financial company, serving diverse consumer financial needs of the majority of Vietnamese people.

Mission

Taking the customer as the center, PTF provides specialized products and services that meet the needs and desires of many customer segments with the best service experience to improve financial capacity and quality of community life.

Consultant Hotline

1900 23 23 56

We are always ready to assist with all your financial requirements and answer your complaints and questions.

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FAQ

A complete collection of customer inquiries related to products, services and other content.